Privacy Policy

Last updated: 9/9/2025

Whisker ("we", "us", "our") respects your privacy. This policy explains what we collect, why, and how you can control your information.

Information We Collect

• Account & Contact: name, email.
• Pet Profile: species, breed, age, preferences, notes.
• App Interactions: usage events, device/browser info, approximate location (from IP), cookies.
• Support: details you include in messages to us.

How We Use Information

• Provide, improve, and personalize guidance and app features.
• Send transactional messages and respond to support requests.
• Maintain safety, debug issues, and prevent abuse.
• Comply with legal obligations.

Sharing

We do not sell your personal information. We may share with service providers (e.g., hosting, analytics, email) under contracts that limit their use to providing services for us. If required by law or to protect rights, we may disclose information.

Analytics, Cookies & Tracking

We may use privacy-respecting analytics and limited cookies to understand usage and improve the app. You can manage consent via the cookie banner and your browser settings.

Data Retention

We keep personal data only as long as necessary for the purposes above, then delete or anonymize it.

Security

We use reasonable safeguards appropriate to the type of data we process. No method of transmission or storage is 100% secure.

Your Rights & Choices

• Access, correct, or delete your information.
• Opt out of non-essential analytics/cookies.
• Unsubscribe from non-transactional emails.

Children

Whisker is not directed to children under 13. If you believe a child provided data, contact us and we will delete it.

Contact & Data Requests

Email privacy@whisker.pet or whisker@digitalstudiolabs.com with "Privacy Request" in the subject. We respond within 2 business days.

Changes

We may update this policy. We will post the new date above and, if material, notify you.